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Utility Billing Error

FOR IMMEDIATE RELEASE

5/5/17

This is to notify City of Stephenville utility customers that an error occurred on the late notices sent on May 2, 2017.  The late notice indicated that the account would be subject to disconnection of service if not paid by 8:00 am on May 2, 2017, and a delinquent fee of $30.00 would be charged to the account at 8:00 am on May 2, 2017.  The disconnect date and fee date should have been May 16, 2017, therefore, no delinquent charges have been assessed to these accounts at this time.  If you received this notice, please disregard.  New notices will be sent today with an extended disconnection date and delinquent fee date of May 23, 2017.  We apologize for any inconvenience this might cause.